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QuickBooks is an essential tool for managing business finances, providing a comprehensive solution for accounting needs. However, like any software, it can encounter issues, one of the most common being QuickBooks Error H202. This error occurs when switching from single-user mode to multi-user mode, indicating that the workstation cannot access the company file on another computer. If you encounter this error, the following guide will help you understand and resolve QuickBooks Error H202. For immediate assistance, you can always call 1-888-885-4680.
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QuickBooks Error H202 is an error that occurs when QuickBooks Desktop is unable to connect to the company file in multi-user mode. This error indicates that the workstation is having trouble communicating with the server where the QuickBooks company file is stored. When this happens, QuickBooks provides a message suggesting contacting support at 1-888-885-4680 for help.
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Several factors can contribute to QuickBooks Error H202:
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- Damaged .ND File: The Network Data (.ND) file helps QuickBooks in multi-user mode identify the database server. If this file is damaged, it can cause Error H202. You may need to recreate or repair this file by contacting support at 1-888-885-4680.
- Service Issues: If the QuickBooks Database Server Manager service is not running, Error H202 can occur. Ensuring this service is active can often resolve the issue, and you can get guidance at 1-888-885-4680.
Symptoms of QuickBooks Error H202
When QuickBooks Error H202 occurs, you might notice the following symptoms:
- An error message displaying "Error H202" when attempting to switch to multi-user mode.
- Inability to access the company file located on another computer.
- Slow performance or freezing of QuickBooks.
- Notifications suggesting contacting support at 1-888-885-4680 for further assistance.
Steps to Resolve QuickBooks Error H202
Here are the steps to resolve QuickBooks Error H202. If you encounter any difficulties, call 1-888-885-4680 for expert assistance.
Step 1: Check Hosting Settings
-
On the Server:
- Open QuickBooks.
- Go to 'File' > 'Utilities'.
- Ensure "Host Multi-User Access" is selected.
-
On Workstations:
- Open QuickBooks.
- Go to 'File' > 'Utilities'.
- Ensure "Stop Hosting Multi-User Access" is selected.
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Step 2: Use QuickBooks Database Server Manager
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Install QuickBooks Database Server Manager:
- Download and install QuickBooks Database Server Manager from the QuickBooks website.
- Open the Database Server Manager and scan the folder where your company file is stored.
-
Add the Folder:
- Open the Database Server Manager.
- Click on Add Folder and select the folder containing your company files.
- Click on Start Scan.
-
Check for Network Issues:
- The Database Server Manager will list network issues if found. Resolve these issues, or contact support at 1-888-885-4680 for help.
Step 3: Configure Firewall Settings
-
Check Firewall Permissions:
- Ensure QuickBooks is allowed through the firewall.
- Open the Control Panel and navigate to System and Security > Windows Defender Firewall.
- Click on Allow an app or feature through Windows Defender Firewall.
- Make sure QuickBooks is listed and allowed.
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Manually Configure Firewall:
- If QuickBooks is not listed, click on Allow another app and add QuickBooks.
- Add the following ports:
- QuickBooks Desktop 2019: 8019, 56728, 55378-55382
- QuickBooks Desktop 2018: 8019, 56727, 55373-55377
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Step 4: Verify Network Connectivity
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Test Network Connectivity:
- Open Command Prompt on the workstation.
- Type
ping [Server Name]
and press Enter. - If the ping is successful, the network connection is working. If not, there may be a network issue.
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Reset the Network:
- Restart your router and modem.
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Step 5: Recreate .ND File
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Locate the .ND File:
- Open the folder containing your company file.
- Look for the file with the same name as your company file but with a .ND extension.
-
Delete the .ND File:
- Right-click the .ND file and select Delete.
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Recreate the .ND File:
- Open QuickBooks Database Server Manager.
- Scan the folder containing your company file to recreate the .ND file.
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Step 6: Use QuickBooks File Doctor
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Download QuickBooks File Doctor:
- Download QuickBooks File Doctor from the official QuickBooks website.
- Install and run the tool.
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Scan for Issues:
- Open QuickBooks File Doctor.
- Select your company file and click on Check your file.
- Follow the on-screen instructions to fix the issues found.
Restart QuickBooks once the tool has completed the scan. If issues persist, reach out to 1-888-885-4680 for expert assistance.
Step 7: Verify Folder Permissions
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Check Folder Permissions:
- Right-click the folder containing your company file.
- Select Properties > Security tab.
- Ensure all users have Full Control. If changes are needed, adjust the permissions accordingly.
-
Share the Folder:
- Right-click the folder and select Share with > Specific people.
- Add all users and set permissions to Read/Write.
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Step 8: Restart QuickBooks Services
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Restart QuickBooks Services:
- Press
Windows + R
, typeservices.msc
, and press Enter. - Restart QuickBooksDBXX and QBCFMonitorService.
- Press
-
Verify Services:
- Ensure both services are running.
If the services fail to start, check the event log or contact support at 1-888-885-4680 for help.
Conclusion
QuickBooks Error H202 can be a significant hindrance, preventing users from accessing their company files in multi-user mode. By following the steps outlined above, you can troubleshoot and resolve this error. If you encounter any issues or need professional assistance, do not hesitate to contact QuickBooks support at 1-888-885-4680. Resolving this error promptly ensures that your business operations run smoothly and efficiently.
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