Welcome to the HPD Enforcement Desk! The mission of the Office of Enforcement and Neighborhood Services (ENS) is to improve the quality of housing in New York City by enforcing the NYC Housing Maintenance Code (HMC) and NYS Multiple Dwelling Law (MDL). This portal was created to facilitate the submission of required documents to the Department.

If you have not registered for this site before, please click HERE to create an account. 

You cannot use your PROS or eCertification account username and password to access this site.

For your username, you cannot use your email address. 

For your password, it must be at least 8 characters and contain at least three of the following conditions (1) uppercase letters, (2) lower case letters, (3) digits, (4) special symbols !@#$%^&


What would you like to do?

File a Bedbug Annual Report  —  The deadline for filing the Bedbug Annual Report is February 28, 2019.


If you have any questions or want to report any issues, please email us on enforcementdesk@hpd.nyc.gov and we will get in touch with you.