QuickBooks Error 80070057 typically indicates that the user does not have sufficient permissions to access the company file or that the file was created in an earlier version of QuickBooks. Here are detailed steps to troubleshoot and resolve this error:
1. Check File Extensions and Network Setup
  • Verify File Extensions: Ensure the file you're trying to open has a .QBW extension. Sometimes, incorrect file extensions can trigger this error.
  • Network Configuration: If the company file is stored on a server, ensure that the network setup allows full access to the file. QuickBooks Database Server Manager should be installed and running on the server.
2. Update QuickBooks
Make sure you are using the latest version of QuickBooks. Updates often contain fixes for common errors, including Error 80070057.
Update Process:
  • Open QuickBooks.
  • Go to Help > Update QuickBooks Desktop.
  • Click Update Now and then Get Updates.
3. Run QuickBooks with Admin Rights
Running QuickBooks as an administrator can sometimes resolve permission issues.
Steps:
  • Right-click on the QuickBooks icon on your desktop.
  • Select Run as administrator.
4. Configure Firewall and Antivirus Settings
Ensure that your firewall or antivirus software is not blocking QuickBooks. You may need to configure these settings to allow QuickBooks to operate smoothly.
Add Exceptions:
  • Open your firewall/antivirus software.
  • Add QuickBooks and the relevant ports (8019, 56728, 55378-55382) to the exception list.
5. Rename the .ND and .TLG Files
Network Data (.ND) and Transaction Log (.TLG) files associated with your QuickBooks company file can sometimes become corrupted and cause this error. Renaming these files can force QuickBooks to recreate them, potentially resolving the issue.
Steps:
  • Navigate to the folder where your company file is stored.
  • Locate files with the same name as your company file but with .ND and .TLG extensions.
  • Right-click each file and select Rename, adding .OLD to the end of each file name (e.g., companyfile.qbw.nd.OLD).
  • Open QuickBooks and try accessing your company file again.
6. Use QuickBooks File Doctor
QuickBooks File Doctor is a tool provided by Intuit that can help diagnose and fix various issues, including Error 80070057.
How to Use:
  • Download and install QuickBooks Tool Hub from the official Intuit website.
  • Open QuickBooks Tool Hub.
  • Go to Company File Issues and select Run QuickBooks File Doctor.
  • Follow the prompts to diagnose and fix the file.
7. Verify and Rebuild Data
Sometimes, verifying and rebuilding data in QuickBooks can resolve the error.
Steps:
  • Open QuickBooks.
  • Go to File > Utilities > Verify Data.
  • If issues are found, go to File > Utilities > Rebuild Data and follow the on-screen instructions.
By following these troubleshooting steps, you should be able to resolve QuickBooks Error 80070057 and regain access to your company file. If the issue persists, consider reaching out to QuickBooks Support for further assistance.