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+1 (800)-370–8748 Cancellation Policy Overview+1 (800)-370–8748
Ethiopian Airlines offers a flexible cancellation policy designed to accommodate the varying needs of its passengers. The policy covers several aspects, including the conditions under which cancellations are allowed, the process of requesting a cancellation, applicable fees, and refund procedures.
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Ticket Type and Fare Rules
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How to Cancel a Booking
Online Cancellation
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- Visit the Ethiopian Airlines Website: Go to the official website and navigate to the "Manage Booking" section.
- Enter Booking Details: Provide the necessary information, such as your booking reference number and last name.
- Select the Cancellation Option: Choose the option to cancel your booking and follow the prompts to complete the process.
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If you prefer or if you encounter issues with online cancellation, you can contact Ethiopian Airlines’ customer service. +1 (800)-370–8748 Here’s the process:
- Call Customer Service: Use the contact numbers provided on the Ethiopian Airlines website.
- Provide Booking Information: Share your booking reference and other required details with the customer service representative.
- Request Cancellation: Clearly state your request to cancel the booking and confirm any cancellation fees or refund eligibility.
Cancellation Fees and Refunds
Cancellation Fees
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- Non-Refundable Tickets: Usually, the entire fare amount is forfeited, and only taxes and fees might be refundable.
Refund Process
After successfully canceling a booking, the refund process is initiated. Here’s what you need to know about refunds:
- Refund Request: Refunds are processed automatically for online cancellations. For cancellations via customer service, ensure you request a refund explicitly.
- Processing Time: Refunds can take up to 7-14 business days to be processed, depending on the payment method used during booking.
- Mode of Refund: The refund is typically credited back to the original payment method. For tickets purchased through travel agents or third-party platforms, you might need to coordinate with them for the refund.
Special Considerations
Flight Disruptions
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Travel Insurance
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