As mentioned earlier, using a WhatsApp Business API to create your restaurant's order system will help you streamline all your operations. However, selecting an API that seamlessly integrates with your current ordering system is also important. Delivqr is a WhatsApp Business solution provider that connects you with the WhatsApp Business API and the Delivqr multichannel inbox, boosting your restaurant orders in no time. Our customer engagement platform lets you connect your website to WhatsApp, have back-and-forth conversations with your customers, and even do personalised outbound marketing at scale.

Like any new tactic applied in your restaurant business, it's important to consider a few challenges to consider before you get started.

Internet connection hiccups
Sometimes, both the restaurant and customers need good internet for WhatsApp to work well. If the connection isn't great, it might cause trouble, which is why you should always have a physical menu somewhere on location or elsewhere online.

Not for everyone
Some customers might not use WhatsApp or feel comfortable ordering through it. That means you could miss out on serving some customers who prefer other ways to order.

Handling peak times
Handling lots of orders on WhatsApp during rush hours can be tough. It's essential to have enough staff and a good system to keep things running smoothly. So integrating WhatsApp with a platform like Delivqr can help you keep track of all of your customer conversations.

Keeping things safe
Even though WhatsApp messages are private, people might worry about their info, like payment details. So, it's crucial to make sure everything is secure and accept payments only through secure payment providers.

Menu makeovers
Updating your WhatsApp menu regularly with new items or price changes is a must. Otherwise, customers might get confused or disappointed so make sure that you revisit your menu options regularly. These challenges are all fairly easy to overcome and mitigate with the right strategies in place, which is why many restaurant owners are opting to implement these user-friendly ordering systems.